Author: neha

Bulk SMS has become a core marketing tool for enterprise businesses including healthcare, banking, e-commerce, manufacturing, etc. Most of the companies have also started automating their business processes through SMSs. With the increasing number of SMS traffic across the world, bulk SMS business is growing exponentially and becoming a highly revenue generating platform for SMS resellers and wholesalers. In order to setup a SMS reselling business most of the people think that they need high amount of CAPEX and OPEX which involves large amount funding. In earlier days that was a scenario but with the latest cloud based solutions provided TeleOSS, you need no hardware, no software, no resources and no maintenance. 

Believe it or not, for aspiring SMS resellers who are planning to start their business it is the best option to get a complete platform of advanced features and functionalities at the most competitive monthly pricing. The simple reason is you can majorly focus on adding more business and traffic to your platform, instead of thinking about expenses, resources, capex, etc. It is a faster method of developing your business in the shortest period of time. The benefit of choosing an industry standard platform that you can increase the TPS as per your requirement based on your network growth. 

In addition, there are several other benefits of choosing the cloud based platform which we have discussed below:

Maximized Saving

If you are concerned that moving to the cloud based solution will cost you more than the on-premise solution or rental based solution then you need to rethink. The simple reason behind is that you do not have to make any kind of initial investment and based on the growth of your network you can expand your monthly business plan. 

Secured Network

If you are concerned about your data, confidentiality, customer data, etc. then you can simply stay relaxed because the platform has several customers’ accounts because of which it is built on highly secured environment. Moreover, the platform owners are responsible for not only yours but several other customer data so they are more concerned than you. 

Highly Flexible

If you are using an in-house software or solution then if the network is scaling then you will have to add additional hardware or purchase user licenses. There are different packages based on which startup SMS resellers to enterprise level SMS resellers can choose their plan. Moreover, you have the flexibility to choose the features and module of your choice to offer innovative feature to your customers. 

Auto Upgrades

There is a dedicated team which is readily available to provide you instant support for all your technical queries related to the platform. If you or your customers are facing any problem, you can contact the TeleOSS team to get assistance. The dedicated development team is also constantly working on newer features and functionalities which are periodically added to your plans on regular basis. With this you can get best of the industry features without any additional cost. 

Reports

Reports are an important part of every company whether it is into service or product, and TeleOSS very well understands it. With the help of the analytical business and network reports, you can easily understand which client is generating maximum traffic and what package you can provide them to enhance the service quality. By manipulating

Conclusion

By choosing a monthly model, you can focus on developing your business rather than other operational issues. You can also enhance your revenue generation by reducing all the other costs and just a minimal monthly cost that comes with a large amount of benefits. If you need more information about the monthly bulk SMS platform then keep us posted at info@teleoss.co. 

Short Messaging Service (SMS) have dominated the industry for a while and still it is the major source of alerting, authenticating and promotional messaging platform which almost all the enterprise companies utilize. However, with the surge in OTT applications in the market, enterprise customers started exploring newer options of sending promotional messaging leveraging the OTT applications. Until last year there were very limited options which could actually enable OTT bulk messaging. With the new solutions available now in the market, customers have the benefit of choosing their choice of trending OTT applications in their region and send high volume without any limitations. 

This has not only lead the enterprise segment to enjoy new features and benefits of approaching the customers but the SMS Aggregators, Resellers and SMS wholesalers have also got a complete new platform to tap and generate more revenue. Some of the major benefits of OTT messaging gateway are explained below for your reference:

Interoperability

The OTT Messaging Gateway is similar to the SMS gateway which has the capability to broadcast high volume of messages in a single to users defined in the system. In addition to the existing process, OTT messaging gateway offers a new set of features to combine different OTT applications as per the business requirements and customer segment.

Minimal Cost

Unlike the SMS packages which needs to be purchased from the operator, SMS Aggregators and Resellers have a better opportunity to tap the market by selling the plans directly to customers without any upper layer. Only thing that you need is the OTT messaging gateway with the right set of customer base. The cost of sending and managing the OTT messages is much lower than that of SMS.

Dynamic Content

Although SMS is the leading choice of customers currently for promoting their products and services, OTT offers a step of sharing digital content through the gateway. OTT Aggregators and Resellers can send URL Links, Videos, Images, Files, etc. to customers directly through the gateway to their application. 

Business Operation

Almost all the smart phone users are using OTT applications like WhatsApp, Line, WeChat, etc. to stay connected with their families and friends. And all the smart phones are enabled with 3G/4G/Wi-Fi connectivity as it is lifeless without it. Leveraging this opportunity, business houses are exploring options to automate their business operations by which they can track their sales team, delivery team and other business teams through OTT messaging. 

Interactive Features

OTT messaging can be configured and designed in such a way that the entire conversation of communicating with the customer can be made interactive. Just by dialling specific number, customers can reach the support team or sales team without the need of call centre. This approach can help in reducing the calls to support and offering better support within time line. 

Conclusion

OTT messaging gateways is not only a great platform for the existing SMS aggregators, marketers and resellers to tap but also perfect for enterprise businesses to approach customers differently. Unique business models, business automation processes and highly dynamic content can be shared with the customers using OTT gateway. It is interoperable, integrable, flexible and highly scalable to accommodate high volume of messages. For information regarding OTT gateway, you can reach us at info@teleoss.co.

We are living in a mobile world through which almost anything and everything is possible. Whether you want to open a bank account, transfer, purchase asset or even get latest update about other part of the world. The mobile technology has transformed the processes and functions in every segment. Whether it is marketing, sales or business automation, SMS has become of the major accepted platform in the enterprise segment.

The mobile marketing comes with different names as some call it text marketing, business sms marketing and sms marketing. Due to 98% of open ratio, SMS marketing has become the focal point of all the marketing activities over email and calls. It has its own benefits like cost-effectiveness and faster reach to customers.

And due to increasing demand and volume of SMS in the market, operators are also looking for advanced SMS wholesale solution that can help them to cater the huge volume as well as offer innovative business models.

Some of the operators and SMS wholesalers believe that using open source or in-house developed software can be optimized than choosing advanced industry standard SMS wholesale platform. There are few points that we wanted to highlight and discuss in this post for the SMS wholesale segment.

Optimum Savings

The major concern of all the businesses currently in the market, whether it is SMS based or others, the major point is to save the revenue by minimal expenditure. SMS wholesalers believe that using an open source software can help them in saving the infrastructure cost. However, this will result in ultimately losing higher cost and customers.

Solution Uniqueness

In-house software can cost you minimal but ultimately designing it in for future, you need a dedicated development and support team which can help in adding latest technicalities. You have to invest more on the team and resource cost. Instead with the help of advanced SMS wholesale solutions, you benefit of getting all latest functionalities without any additional cost.

Secured Solution

In any network solution it is important that you have secured data of customers, partners, etc. However, the safety and security of the data is not assured in the open source solution. There have been several cases in which the open source solutions are not secured enough and customers have lost their data or resulted in data-theft. Choosing industry standard SMS wholesale solution can also help in overcoming such challenges.

Dedicated Support

Although you have dedicated support team internally, if your system crashes or customers need unique feature then it is out of the scope of the support team. The SMS wholesale solution has dedicated support team, development team and customer account team that can help in scalability, flexibility and integrating business legacy systems.

Conclusion

Instead of investing in open source or in-house software, you can look for SMS wholesale solutions available in the market with international standard quality features & functionalities. If you need more information then you can reach us at info@teleoss.co.

If we sum-up telecom world just by saying service providers or carriers then it is enough because there are several sub-systems and functions within the telecom world. SMS Wholesale and SMS reselling is one of the core functions which helps the service providers to keep their network in balance and congestion free. SMS Reselling is a buzz word in the current market and with the increasing popularity, the competition is also pretty high. SMS Wholesalers are adding new customers each day and offering the share of business at the high cost price which makes it difficult for the SMS resellers to cope up with the competition.

Enterprise customers on the other hand are looking for simple and cheap SMS plans which can help them to cover larger segment at cost-effective rates. In addition to the pricing war, there are few technical hassles as well which SMS resellers are facing in the market. In this post we have identified some of the most common challenges and solutions for the same which you can consider to stop the revenue leakage and generate maximum business.

Critical Business Loss & Revenue Leakage

# Challenge: When SMS resellers purchase a bundle SMS package from the wholesalers, they are provided with a panel through which they can operate the SMS network and users. If the wholesale SMS package is cost-effective but if you find a better option then you will have to transfer the entire load of users to the new wholesaler panel which will result in downtime, customer loss and technical hassles.

Check the below calculation and if you stretch your mind a little, you will observe the amount of revenue leakage and loss that you are incurring currently

Solution: Instead of changing the user base each time you change the wholesaler, you can choose TeleOSS SMS Aggregator platform which has the flexibility to integrate with multiple wholesaler API. You can shift the wholesaler services smoothly as and when you need just by integrating the new API.

Default Features and Functionalities

# Challenge: SMS resellers who are using the default panel offered by the SMS wholesalers, have no control over demanding new features or functionalities as per their business requirements. Moreover, even if your network and customer base is growing, you will be limited to reselling because of the limited functionality system that you are provided with.

Solution: The SMS Aggregator solution offered by TeleOSS enables you to expand your network, scale up the traffic and customize the solution as per your business requirements. Break free and grow ahead in the market from just SMS reselling to SMS wholesale or Multi Service Operator (MSO).

Cost- Effective Service Better Business

# Challenge: The SMS business is completely a pricing game. No matter you have hundreds of enterprise customers today, but if you are costly at certain point of time then your customers would choose your competitor for cost-effective solution. If your landing cost is higher from the SMS wholesaler then it is difficult for you to offer better price to your customers.

Solution: By choosing the TeleOSS SMS Aggregator platform you can switch between low cost and premium SMS wholesaler services and cater to customers looking for cost-effective SMS packages as well as customers looking for high quality service packages.

TeleOSS is a leading SMS Gateway, SMS resellers and SMS Aggregator software solution provider. All our solutions are industry focused. Designed and built to serve millions and billions of SMS traffic each minute, we assure that all your business requirements will be fulfilled by choosing our platform.

Feel free to contact us for more information on SMS Aggregator solution on: info@teleoss.co

In the new age technology world, it is important for all the businesses to cope up their pace with the current market. Telecom industry is one of the core segment which is touched by the technological revolution at first. During the earlier times when the SMS service was launched in the market, telecom operators did not presume that the volume will increase to such an extent that they will have to offload the volume to smaller networks.

Even in the age of smart phones and OTT applications, the volume of SMS has not reduced and in fact operators are expanding their business network to international markets. In traditional cases, service operators need to make several bi-lateral ties with international carrier operators to run their business as the third party network will be consumed. The costly deal of SMS termination to international service provider network has given birth to the need of a platform which can reduce the complexity in foreign engagement, international business expansion and cater scalable network.

The latest solution that helps the new SMS business structure is SMS hub solution which can help in reshaping the international interoperability, managing SMS traffic and coverage across multiple service provider connections. The SMS hub solution has the flexibility to route the SMS traffic from one country to another which ultimately helps the service provider to choose the least cost routing connection and ultimately landing on the desired destination. The revenue saved and earned through this mechanism can help service providers in saving billions of dollars. With simple investment of SMS Hub in the network, the return of investment is pretty faster.

Along with the least cost routing and real-time traffic monitoring, there are several other features and functionalities which helps service providers to launch innovative business models for enterprise customers looking bulk SMS, OTT, etc.

TeleOSS is a leading provider of carrier grade SMS wholesale hubbing solution across the globe. The SMS Hub solution offers a wide range of features and functionalities which can help you in reducing the SMS termination cost and enhancing business reach across foreign markets. TeleOSS SMS Hub platform supports A2P, P2P and Bulk messaging services. You can avoid complex roaming agreements and offer a seamless experience to your customers. Scale up your network to billions of messages and more without any limitations. With minimal investment you can generate large amount of revenue and win customer satisfaction. The solution comes with several features that can help in enhancing your current business processes and network operations.

For more information click here

Nowadays the business of advertising is thriving and marketing through bulk SMS is very lucrative platform to provide immediate response to customers. More importantly, Bulk SMS is a very ordinary, time-saving and cost-effective method of communication in today’s business world. Whether it is for new offers, confirmation of the order, renewal notifications, or subscription alerts – all are being roofed through one-way or two-way SMS aggregator based connectivity. Above facts clearly indicate that this is the right time to start your Bulk SMS Business.

Every business cannot bear the huge sum to tie-up with giant telecom players or fulfill the licensing conditions; hence Bulk SMS Aggregators or Bulk SMS resellers are an easily accessible and affordable solution for enterprises of any size and shape. The market size and scope for bulk SMS business huge and as per the recent survey the global market is expected to reach around $71 billion by the year 2020. Thus and so, starting your own Bulk SMS aggregator business to support enterprises in their SMS marketing activities a great idea.

How do they work?

By and large SMS aggregators and resellers work through Bulk SMS gateway based access through which they buy bulk SMS plans and send messages to their customers. Although, they have another profitable option that is to deploy their own Bulk SMS gateway platform and manage their network of clients as well as SMS resellers. As an alternative, aggregators and resellers can configure SMS plans as per the requirements using the Bulk SMS gateway platform and offer to enterprise customers.

A lot of enterprises in the business market need quick delivery Bulk SMS service to send their message to their targeted audience. To share the amount of SMS traffic according to regions the operators need SMS resellers and whole sellers. The SMS whole sellers can buy SMS volume at cheap rates from the operators and then push SMS using either their own platform. Now, the SMS aggregators can generate profit by offering a competitive pricing to enterprise customers and generate faster ROI.

What is highly needed to start this business?

To commence a Bulk SMS gateway business there is no need to have specialized skills or some particular technical qualification. The essential element is powerful network clients and customers from diverse enterprise segment who is willing to augment their business exposure in the market. Having fundamental knowledge and a strong platform for SMS gateway solutions will foster in increasing the business.

Question to think about before starting your own SMS Aggregation Business:

1. How to get the Gateway for setting-up the business
2. Whom should you connect
3. What profit would you make by offering Bulk SMS Services
4. What are the biggest issues with SMS Aggregators
5. What are the technology compliance to take care of
6. How to choose SMS Gateway Software Provider

The final say

A lot of companies pick cheaper products by compromising on product technology. This makes them feel either completely unsatisfied due to lack of technical support, features, scalability or highly developed updates.

Thus, choosing a robust and comprehensive Bulk SMS gateway platform is the wise decision to become a leading and independent SMS Aggregator or SMS reseller with cutting-edge business operational features. TeleOSS proffers SMS Gateway Software solution and OTT Messaging Gateway software solution that facilitates SMS wholesalers, and SMS resellers to offer Bulk SMS messaging services as well as Bulk OTT messages services to their client base. To know more about our solutions, please visit www.teleoss.co

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With the emergence Smart City, nowadays government and city planning agencies are delivering citizen-centric services via SMS Workflow. In Smart City, the SMS is the prime catalyst for catering vital services to residents. For improving efficiency and service quality of citizens, implementing SMS Automation Solution is one of the best options to foster proper city planning, management, and healthier livelihood.

Several countries in the world including Europe, Middle East, Australia, US, India and UK have already implemented such solutions to automate their business process with ease. Regardless of the business segment, companies can deploy the solution and configure their choice of process to be automated. Whether it is manufacturing firm or banking, the SMS based business automation can be seamlessly fit into any organization. Similarly, the SMS automation solution plays a vital role in the development of Smart Cities as well. There are several processes in the smart city which can be simply automated using the SMS platform. In this article we have discussed about some of the major use cases of the SMS automation solution for smartcities.

WHAT IS A SMART CITY?

A ‘Smart City’ is urban vicinity that is extremely advanced in terms of the cutting-edge infrastructure, sustainable utilities, communications as well as market viability. The idea is to build a city where information technology aspect like SMS workflow supports in providing real-time as well as essential services to residents.

ROLE OF SMS BUSINESS SOLUTION IN MAKING CITIZEN-CENTRIC SMART CITY

SMART METERING MANAGEMENT

For any city, it is extremely challenging to smartly manage its valuable resources such as water, light, and energy. With the help of our SMS automation solution, the utilities such as water, light, and energy can be managed efficiently. Whenever the system receives a prompt regarding excess usage, outage, malfunction, or more an SMS notification will be immediately sent to authorities in order to control the delivery of utilities to citizens. It will also be useful in conserving energy by optimizing the utility usage.

FIREFIGHTING AND EMERGENCY SERVICES

The busy houses and streets of cities can anytime catch fire due to any reason. In smart cities, every street will have a fire alarm to detect fire, which will send a notification to firefighters in case of any catastrophe. An SMS will immediately inform the nearest emergency services stations without any manual interference in order to take necessary action.

SMART PARKING

In the urban area, there are a huge number of vehicles compared to parking spaces and citizens have to waste a lot of time in search of parking location. The smart cities concept also improves their search for parking space and parking facility as it gives citizens the ability to reserve their parking places using SMS. Even, if their reservation expires the citizens can again reserve their vehicle parking space just by sending another SMS.

INTELLIGENT TRAFFIC MANAGEMENT

Traffic has always been the biggest issue in crowded cities and coping up with high-speed movement of vehicles has been a huge challenge for drivers. In smart cities, the drivers can send SMS and receive information about the areas deluged with traffic. This will help the drivers to choose a road which isn’t experiencing traffic jam and reach their destinations without a glitch.\

THE FINAL SAY

When you adopt an SMS automation solution for Smart Cities, you can optimize the usage of resources, reduce their higher consumption, and improve management of various important aspects of the city such as utilities, traffic, parking, emergency services and more. Moreover, you provide enhanced facility to citizens on time. To put it plainly, TeleOSS SMS Business Automation Solution has been designed to fit into the architecture as per the requirements and configure the automation process as needed. It is a perfect partner for Smart Cities where acknowledging citizens and giving them a great sense of satisfaction is a great platform.

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The transport and logistics sector is continuously evolving, as more companies are adopting automated SMS technology. The text messages have changed the way people browse the web, make a purchase, and interact with brands. The SMS business solution for logistics is a powerful medium for real-time updates offering a two-way SMS which has an efficient method of enhancing customer relationships and simplifying in-house operations.

The logistics companies can also make use of SMS solutions for marketing as well as customer engagement, but the biggest benefit of SMS is, unquestionably, its operational value. For improving communication and to optimize supply chain management and interactions with suppliers or customers, automated SMS solutions makes sense. A lot of businesses have already completely replaced the traditional communication systems such as fax, email, and phone communication with SMS solutions.

The uncomplicated SMS platform, when put in use by logistics companies, can track their order status of products, send payment reminders, organize event notifications and simplify their warehouse management systems. There are various companies offering SMS business solution for logistics but look to partner the ones who offer simple and cost-effective automated SMS enabling businesses to gain increased productivity at lower costs.

HOW LOGISTIC COMPANY USES SMS BUSINESS PLATFORM TO STREAMLINE THEIR SUPPLY CHAIN MANAGEMENT

Transport and logistics companies with the help of text messaging can abridge everything ranging mobile alerts and delivery status notification, to appointment reminders. When executed appropriately, SMS solutions for logistics companies can raise customer service standards, and improve communication on the go.

Send out logistics delivery notifications

One of the most crucial uses of SMS in this field is delivery notifications and alerts. With a simple automated SMS solution, companies can send notifications to their customers and clients that a shipment is on the way, deferred, or delivered. This extra service can actually improve the customer experience and avoid redundant back and forth communication. 

Notify schedule and route changes 

For the in-house business purpose, SMS can be used to inform drivers and distribution centers of decided schedule as well as changes in the route. This is far more useful than phone calls, email, or even committed transportation and logistics software. SMS is short, succinct, and direct. There’s no hindrance and numerous POC can be notified at the same time. Moreover, the recipient can also be informed of schedule and route changes, which will avoid needless annoyance and provides improved visibility and precision.

Track vehicle and shipment

Drivers, as well as vehicles, can be tracked with the help of SMS. Every time a shipment is delivered to a particular checkpoint, short messages can be sent out. Drivers can rapidly see relevant information and without difficulty provide updates about locations to keep all the stakeholders in the sync. 

Customer Service Notifications 

Another very important use of SMS business solution for logistics includes customer service. By enabling two-way communication between your customers and company it actually alleviates the workload of your customer service employees and eases up time and resources. Your customers can send simple text messages to your company and accelerate response times and guarantee that customers are given the right information at the right time.

Enable two-way internal communication

Automated SMS business solution can be used within an organization to simplify communications between companies and their drivers. Companies can send the latest traffic as well as weather information to drivers. Drivers can let their companies know about unexpected delays or motorized issues. 

Employee Emergency Alert Systems

A lot of transportation and logistics companies utilize SMS to send out emergency alerts to employees and drivers. In fact, according to expert opinion, employee emergency alert systems are the second most industry-preferred use of SMS, enabling mobile workforce management as well as notifications.

The final say

Therefore, SMS solution is the new way of improving the service level of logistics and transport. So, adopt inbound and outbound messaging business solution as a key building block of end-to-end inventory, operations, logistics and product delivery processes. This simple to use and readily available SMS messaging can greatly enhance your communication within and outside of the company.

To know more about SMS Business Solution for logistics or Free Demo call TeleOss today !

Nowadays, the entire world is revolving around the eCommerce industry, ranging from surfing data to making purchases. So, the eCommerce businesses have a massive customer with whom they need to maintain a constant interaction to improve the customer service and business outcomes. SMS Business solution for eCommerce can play a vital role in customer management and loyalty building.

While the businesses have to communicate seamlessly with their customers on a day-to-day basis, they must choose an SMS business solution for eCommerce that is effective, expedient, and economical. Adopting a texting platform to reach your customers shows that you’re paying attention to their habits, making your marketing outreach all the more effective. Texting provides practical solutions on many different fronts, from marketing to customer service.

HERE ARE SOME USE CASES OF SMS BUSINESS SOLUTIONS FOR ECOMMERCE INDUSTRY:

FOR IMPROVING CUSTOMER LOYALTY PROGRAMS

Encourage your customers to shop from your online store by offering them membership to an exclusive SMS loyalty program. Such programs help retailers acquire new customers by advertising SMS loyalty program. Usually, texts have high call-to-action response rates compared to any other channel. Send SMS and make your customers feel like they are valuable by giving away free samples, profitable promotions, discounts, and other premium offers. This will eventually increase loyalty and branding of your company.

FOR HANDLING URGENT ISSUES

The fact is that voicemail and email are generally not as competent as SMS texting. When there’s a time-sensitive problem to resolve, you should be able to get in touch with your customers without delay and enable them to reach you immediately as well. Text messaging is a great platform for you to respond to your customers’ concerns rapidly. Texts can also support you in reducing bounce rates as well as cart abandonment.

FOR SENDING DELIVERY NOTICES

Once an eCommerce customer places an order, their major concern is the status of the product delivery. As the product should get delivered before the deadline as it may be for a birthday or holiday. And the customer might want to be sure that their order arrives in time.

Although the majority of eCommerce businesses proffers package tracking for customers to track their product delivery status on website using code. Customers get highly annoyed by calling and being put on hold, but keeping your customers updated about the shipping status of their order through SMS by using SMS business solution for eCommerce is the best way to give timely customer service.

FOR SENDING PERSONALIZED MESSAGES

The eCommerce stores lack the tangible connection that brick-and-mortar stores have and many times fail to offer exceptional customer experience. With eCommerce, it can be challenging to make that personal connection, but using SMS business solution, eCommerce retailers can bridge that gap. Some of the ways to improve personal connection are

• Sending personalized messages to customers depending on their purchasing history and preferences.
• Sending relevant advice to customers that enhance their experience with your company.
• Send SMS asking for customer feedback because giving an opportunity to the customer to express them will help you know whether they are unhappy with a part of your service. SMS is a perfect platform for sending poll questions and receive high response rates. Eventually, it is useful to know how your business is performing and what improvements you can make to elevate customer satisfaction.

THE FINAL SAY

When you adopt an SMS business solution for eCommerce business, you can boost your customer retention which will lead to higher conversions, sales as well as revenues. Besides, you improve customer satisfaction and service by providing clients a suitable channel of communication for urgent requests, delivery notices and personalized offers and messages. To put it plain SMS business solution is an ideal partner for eCommerce businesses whose customers are placing orders increasingly on their mobiles.

Automation policy is the need of the hour for any organization and SMS business solution makes your organization efficient and error free. Nowadays, human resources departments have undergone a drastic transformation due to technological evolution. These changes have brought about a lot of challenges for modern HR departments, which includes seamless management of organizational effectiveness and development. The challenges can be effectively solved by improving communications as strong communication processes will enable an HR department to handle the change without obstructing their objectives of whom to train and what to train them on, and perk up the organization’s on the whole efficiency

Any HR and recruitment company that wishes to outperform their competitors must have continuous communication with potential employees. You can deploy SMS business solutionand send out text messages for rapid response rates, whether you are trying to onboard a new employee or you wish to conduct a quick survey of your existing employees. Even keeping a track of training and meetings is a challenging task; hence HR updates sent via text message can make sure that everyone is receiving similar information in real time.

SOME OF THE WAYS AUTOMATED SMS BUSINESS SOLUTION REVOLUTIONIZES YOUR HR DEPARTMENT

SET UP IMPECCABLE COMMUNICATION BETWEEN HR AND YOUR EMPLOYEES

Basically, keeping up constant communication between your employees and the HR department can get exasperating. This is one aspect where streamlining communication can tremendously enhance effectiveness. For an example, if an employee wants to know how many leaves s/he has in the bucket, they will have to contact HR. In such case, the company can use an automated SMS platform with predefined keywords. This will help the employee in directly knowing how many leaves s/he has. A simple message like “Leaves” (keyword) will send back the number of leaves left to the employee without having to waste any valuable time of his own and HR department.

SYSTEMIZE YOUR JOB RECRUITMENT PROCESS

When you are hunting the best candidates for your company, you must have full-proof job recruitment process. This means that you will have to keep job seekers updated about the openings in your company, and you should be able to schedule an interview with a candidate you have shortlisted rapidly. Now here, when you want any additional information from a candidate, using a simple text message should be able to request that information (if missing in their application). Also, a potential employee will have questions which they can ask via text messaging. If they aren’t interested in the position offered after asking some questions, you can get to know this before the interview.

COMMUNICATE EMERGENCIES ON THE GO

A lot of emergencies can occur when you are operating a business which needs rapid attention and action. For an example, If your office building has some security risk, you can send out a short and quick SMS to immediately evacuate the building or seek appropriate shelter. Even in the case wherein you have to make working shift changes, just a simple SMS to all of your employees will get the changes in the shift timing effortlessly. Also, if you need to declare a holiday due to poor weather, you can send an SMS notification to all your employees instantaneously.

PLAN EMPLOYEE TRAINING THROUGH SMS

It is a very big responsibility of HR department to make sure everyone that proper training is imparted for employees working in your company. The SMS business solution platform can be created to keep a track of all the employees and send out a reminder to employees who’s training is about to lapse. You can send out SMS about forthcoming training and change the date or time via a text message easily. You can also ensure that every employee is properly trained, and all this can be done by implementing SMS automated solution that keeps track everything you need.

THE FINAL SAY

Therefore, adopting SMS automated system or SMS business Solution for your HR recruitment department can help you perform more efficiently. It will facilitate you to communicate flawlessly with potential employees quickly, have a more streamlined HR and recruitment processes, and employees will be able to get answers to their queries with ease of a single SMS.

To know more about SMS Business Solution Visit TeleOSS or contact us anytime!