TeleOSS Business solution has been designed and built with an idea to provide end-to-end workflow automation solution to varied enterprise businesses right from lead generation to sales to processing and customer service. The platform offers the capability to communicate with multiple channels at the same time without any limitation of scalability and traffic. Robust platform has been designed to smarty integrate with legacy IT systems and applications. Flexibility of customization and innovative features available in the solution enable enterprises to increase the agility of their customer process.
The open architecture of the solution enables enterprises to easily integrate their existing eco-system with the platform and design the desired automation flow as per their business requirements. The solution is capable of supporting secured and standard protocols like SMPP, HTTP, HTTPs, XML, SOAP API, SSL over SMS, MMS, USSD and IVR messaging channels.