With the emergence Smart City, nowadays government and city planning agencies are delivering citizen-centric services via SMS Workflow. In Smart City, the SMS is the prime catalyst for catering vital services to residents. For improving efficiency and service quality of citizens, implementing SMS Automation Solution is one of the best options to foster proper city planning, management, and healthier livelihood.

Several countries in the world including Europe, Middle East, Australia, US, India and UK have already implemented such solutions to automate their business process with ease. Regardless of the business segment, companies can deploy the solution and configure their choice of process to be automated. Whether it is manufacturing firm or banking, the SMS based business automation can be seamlessly fit into any organization. Similarly, the SMS automation solution plays a vital role in the development of Smart Cities as well. There are several processes in the smart city which can be simply automated using the SMS platform. In this article we have discussed about some of the major use cases of the SMS automation solution for smartcities.

WHAT IS A SMART CITY?

A ‘Smart City’ is urban vicinity that is extremely advanced in terms of the cutting-edge infrastructure, sustainable utilities, communications as well as market viability. The idea is to build a city where information technology aspect like SMS workflow supports in providing real-time as well as essential services to residents.

ROLE OF SMS BUSINESS SOLUTION IN MAKING CITIZEN-CENTRIC SMART CITY

SMART METERING MANAGEMENT

For any city, it is extremely challenging to smartly manage its valuable resources such as water, light, and energy. With the help of our SMS automation solution, the utilities such as water, light, and energy can be managed efficiently. Whenever the system receives a prompt regarding excess usage, outage, malfunction, or more an SMS notification will be immediately sent to authorities in order to control the delivery of utilities to citizens. It will also be useful in conserving energy by optimizing the utility usage.

FIREFIGHTING AND EMERGENCY SERVICES

The busy houses and streets of cities can anytime catch fire due to any reason. In smart cities, every street will have a fire alarm to detect fire, which will send a notification to firefighters in case of any catastrophe. An SMS will immediately inform the nearest emergency services stations without any manual interference in order to take necessary action.

SMART PARKING

In the urban area, there are a huge number of vehicles compared to parking spaces and citizens have to waste a lot of time in search of parking location. The smart cities concept also improves their search for parking space and parking facility as it gives citizens the ability to reserve their parking places using SMS. Even, if their reservation expires the citizens can again reserve their vehicle parking space just by sending another SMS.

INTELLIGENT TRAFFIC MANAGEMENT

Traffic has always been the biggest issue in crowded cities and coping up with high-speed movement of vehicles has been a huge challenge for drivers. In smart cities, the drivers can send SMS and receive information about the areas deluged with traffic. This will help the drivers to choose a road which isn’t experiencing traffic jam and reach their destinations without a glitch.

THE FINAL SAY

When you adopt an SMS automation solution for Smart Cities, you can optimize the usage of resources, reduce their higher consumption, and improve management of various important aspects of the city such as utilities, traffic, parking, emergency services and more. Moreover, you provide enhanced facility to citizens on time. To put it plainly, TeleOSS SMS Business Automation Solution has been designed to fit into the architecture as per the requirements and configure the automation process as needed. It is a perfect partner for Smart Cities where acknowledging citizens and giving them a great sense of satisfaction is a great platform.

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