A carrier-grade two way SMS chat platform built for enterprises, aggregators, and CPaaS providers running two-way text messaging at scale. Send and receive SMS, MMS, and WhatsApp messages, including images, files, videos, and audio, all inside one live chat window your team can act on instantly. Opt-out handling and full conversation history connect directly to your existing systems through SMPP and HTTP APIs.
TeleOSS Two-Way SMS Chat Platform gives businesses a direct, interactive channel to send and receive messages across SMS, MMS, and WhatsApp in real time, including images, files, videos, and audio. Every conversation appears in a live chat window, with MO/MT message routing, opt-in and opt-out management, and delivery tracking, all built on a carrier-grade infrastructure designed for high-volume two way text messaging.
Discover the key advantages that make TeleOSS the preferred choice for interactive two way text messaging.
A complete platform for sending and receiving SMS, managing keyword replies, and tracking conversations in one live chat window across A2P and P2P traffic.
Designed for SMS aggregators, resellers, and enterprises that need multi-account management, operator control, and scalable two way messaging traffic handling.
Rule-based keyword detection routes replies to the right department, workflow, or auto response inside the chat window without manual intervention.
Engineered to process high-volume inbound and outbound SMS traffic with stable performance and low latency across US carriers.
Live dashboards, delivery reports, and a full chat history give complete visibility into every two way SMS exchange.
Built-in opt-out handling, encrypted connections, and audit logs help meet TCPA and carrier compliance requirements for US messaging.
Supports SMPP and HTTP APIs with on-premise or cloud deployment, so two way SMS chat connects directly into your CRM, helpdesk, or IVR stack.
Built-in billing, rate management, and reporting help control costs while scaling two way SMS marketing and support campaigns.
Find answers to common questions about TeleOSS Two-Way SMS Chat Platform
Two way SMS is a messaging setup where a business can both send SMS to customers and receive replies from them on the same number, unlike one-way SMS which only supports outbound messages.
It is used to run interactive two way text messaging for customer support, appointment reminders, order updates, surveys, and two way SMS marketing campaigns where replies need to be captured, viewed in a chat window, and routed automatically.
Yes. You can configure keyword triggers so the system sends an automatic reply, forwards the message to an agent, or routes it into your CRM or helpdesk.
Yes. The platform includes built-in opt-in and opt-out handling with STOP, HELP, and START keywords, and supports 10DLC registration for A2P messaging in the US.
Yes. TeleOSS supports two way SMS on 10DLC long codes, and short codes depending on your throughput and use case.
Yes. SMPP and HTTP APIs let you connect the two way SMS chat platform directly into CRM, helpdesk, IVR, or any internal system you already use.
Two-Way SMS Chat Platform is available as a cloud deployment or on-premise installation, depending on your infrastructure and compliance needs.
See how TeleOSS Two-Way SMS Chat Platform helps US businesses run reliable, interactive two way text messaging, automate replies, and stay compliant with carrier and TCPA rules.
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